FAQs

FAQs

IS IT SAFE TO BUY AT BARBEAU ONLINE?

Yes, Barbeau protects the users of its website by encrypting all data transmitted using the SSL protocol.

In addition, Barbeau is committed to ensuring a solid privacy management of the data it places in its custody, in accordance with the terms of the privacy policy .

 

CAN I CANCEL OR MODIFY MY ORDER AFTER ORDERING?

It is not possible to automatically cancel or modify an order after placing the order. Get in touch with our customer service via email hello@mybarbeau.com to find out if it is still possible to cancel or modify the order.

 

WHAT PAYMENT METHODS CAN I USE? 

You can pay by credit card (VISA or MasterCard), PayPal, ATM and MB Way. 

 

WHICH COUNTRIES TO WHICH BARBEAU DOES SHIP TO?

Portugal, Spain, France, Italy, Germany, United Kingdom, Ireland, Netherlands, Belgium, Austria, Denmark, Switzerland, Monaco, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Romania, Slovakia, and Sweden.

 

WHAT IS THE METHOD OF DELIVERY? HOW MANY DAYS?

You can find out more about our deliveries in our shipping policy 

 

CAN I FOLLOW THE SHIPPING STATUS?

Yes, after confirming your order you will receive an email with the tracking number so that you do not lose sight of your Barbeau.

 

CAN I RETURN AN ITEM?

Yes, you can find out more about this process in our returns policy .

 

HOW CAN I CONTACT BARBEAU?

We are always available via email hello@mybarbeau.com.